Privacy Statement

Effective Date:  August 28, 2018
 
1. General information

1.1 This Data Privacy Statement applies to data we collect about you in connection with accessing or visiting our website, using the services listed hereunder, participating  in contests, polls, or promotions, or entering, processing and in performing of contractual relationships.

1.2 Controller:

1.2.1 The website is made available by Tanos GmbH in Illertissen, Germany (hereinafter referred to as TANOS). The controller for the processing of data in connection with the applications listed in this Privacy Statement is:   

Tanos Inc.
4325 Beam Road, Ste. 101 D
Charlotte, NC 28217  

1.3 The data is collected and processed by TANOS and its affiliated companies (in particular TTS Tooltechnic Systems AG & Co. KG and the companies mentioned at http://subsidiaries.festool.com) and is used only for the fulfilment of the respective business purpose. The data will only be passed on to third parties as necessary for the fulfilment of the respective business purpose.

 
2. How is your personal data processed?  

2.1 General information on the purposes of processing 

We generally collect, store and process your personal data in order to fulfil a contractual obligation to you, to provide a service or product you have requested, to contact you regarding your account, or if you have given us your consent. However, we also use and share your data to comply with procedures and/or legal provisions that affect us,  insofar as this is necessary to protect our own interests or the legitimate  interests of others, or to assert, protect or exercise our rights or defend ourselves against claims.

2.2 What kind of data categories do we use and where do we get them from?

We process data concerning your contact details (company name, address, title, first name and last name of contact person, telephone number and or mobile number and e-mail address of contact person). Depending on the specific purpose, we may also collect and process bank details and your tax ID-number. In general, we collect the relevant data from you directly such as via online forms. 

2.3 Who receives your data?

Within our company, only those persons and functions who need to know your data in order to  execute applicable contractual and legal obligations have access to your personal data. Within the company group your data will be transmitted to an affiliated company, if and to the extent they conduct data processing tasks centrally within the group.  
 
We also use various service partners in order to fulfill applicable contractual and legal obligations (e.g. shipment of products or dispatch of mailings) and provide information or services requested by you. 
In addition, your personal data may be transmitted to recipients outside the company group if this is required to conduct legal or contractual obligations. These could be for example: 
  • Governmental  authorities (e.g. courts, revenue office)
  • Credit institutes (SEPA)    
  • A liquidator or insolvency trustee in the case of insolvency.
In the event TANOS or its subsidiaries or affiliates or their assets are sold, merged or otherwise involved in a corporate transaction, your personal information will likely be transferred as part of that transaction.  We reserve to right to transfer your information in such a situation; provided that we will make reasonable efforts to see that your privacy preferences are honored by the transferee.

2.4 Are you obliged to provide us your data?

We would like to inform you that within the context of the respective contractual business relationship it is necessary to provide us with personal and business related data required in order to establish, execute or terminate that relationship or contacted services. If you choose to not provide us with that data or to opt for your right to object in such case, we will not be in the position to fulfill our contract with you.

3. Data we process for the fulfillment of contracts:
TANOS has various contracts with third parties (e.g. contracts with suppliers, dealers,  service partner) in order to fulfil its business purpose and provide services and products requested by you. The collection and processing of your data serves the establishment, execution and termination of these respective contractual relationship and your data may be shared with and processed by such third parties on our behalf.

4. Data, which you share with us when visiting our website

4.1:  You can normally use our website without directly providing us with personal information. For some services, such as our newsletter service or the online shop, we will request personal information from you. This includes, among other things, requesting your name or your e-mail address in order to process the respective service quickly and in a user-friendly way or to be able to offer the service at all. Additional information on services offered via our website and how data is collected can be found below under Section 5 of this privacy statement.

4.2: The collection and processing of personal data is particularly necessary for entering into, processing and handling contractual relationships, so that we can fulfil our contractual obligations. Such data includes your first and last name, your address and e-mail address as well as a telephone number.

5. Data that we automatically receive through your use of our online services

Some data is automatically generated when you visit our website.

5.1 Log data

Automatically generated data includes the log data of our web server. We activate this logging to ensure stability and security and, in exceptional cases, to investigate support cases. Each data record consists of:
  • Date  and time of the request
  • Client  and server IP address, port and protocol status
  • The  name of the called file or page and the length of the request
  • Login  information for the appropriate web service, if you log in with a user account
  • Browser type and referrer (last called page of the client).
This data is evaluated anonymously for technical purposes only. Statistical evaluations are not performed.

5.2  Cookies

Cookies are small files that contain a string of characters in which certain information is stored in an open or encrypted form. Cookies are sent from the web server to your computer and stored there. They are first used to identify the computer from which a website has been accessed. If you log on to a website, cookies are used to notify the server that you are logged on and to check the authorizations to access the page. Many cookies have an expiration date from which it is no longer valid.  Cookies allow the path of a user to be tracked across different pages of our website and also across different websites. With the help of cookies, communication between our server and your computer can be improved and the use of our website can be made more convenient. Cookies may not only originate from the operator of the website, but also from third party providers. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website. You can set your  browser so that you are informed when cookies are set and only allow cookies in specific cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Please note that some functions do not work or do not work properly if you deactivate the use of cookies.
 
5.3  Analysis of website use

The information in this Section 5 regarding the use and processing of your data by Google, Facebook and other providers is based on information provided by such providers. TANOS is not responsible for the privacy practices of Google, Facebook or any other provider.

5.3.1  Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) (“Google”). Google Analytics uses tag files and cookies. The cookies are stored on your computer and generate information about your use of our website. This information is transmitted to a Google server in the USA for storage. IP anonymization is activated on this website, i.e. your IP address will be shortened by Google within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted. The full IP address is only transmitted to a Google server in the USA in exceptional cases and shortened there. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. 
Google uses the information generated for reports to TANOS on the use and activities on our website and to provide other services for TANOS in connection with use of the website and the Internet, including functions to display advertisements, and Google Analytics reports on performance by demographic characteristics and interests. Google's demographic and interest performance analytics reports use information and visitor data from third parties (such as age, gender and interests) obtained through interest-based advertising by Google. Google will also transmit this information to third parties, if required by law or if third parties process this data on behalf of Google.
The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You can prevent the use and storage of cookies by adjusting your browser software accordingly. However, we note that in such case you may not be able to use all functions of our website to their full extent.
You may also prevent Google from collecting and processing data generated through cookies and relating to your use of the website (including your IP address).  To do this, you must download and install the browser plug-in available under the following link: Browser add-on to disable Google Analytics.  This add-on is not created or provided by TANOS and TANOS is not responsible for its operation.
For browsers on mobile devices, or as an alternative to the browser add-on, please click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again. For more information about Google's policies, please visit www.google.com/policies/privacy/. 

5.4  Remarketing

5.4.1  Google Tag Manager

This website uses the Google Tag Manager of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA  94043, USA). Google Tag Manager is used to manage website tags (identifiers) through an interface. By using the Google Tag Manager, no cookies are set and no personal data is collected. The tool triggers web tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

5.4.2  Google AdWords and Google Analytics Remarketing

This website uses the function of Google Analytics in connection with Google AdWords Remarketing of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) The Google AdWords remarketing technology enables us to reach users who have  already visited our website and are interested in our offer through targeted advertising on the pages of the Google Partner Network. For this purpose, a cookie is set when visiting our site in order to recognize the user when visiting a page of other Google Partner Network participants. Furthermore, user behavior can be analyzed and then used for targeted product recommendations and interest-based  advertising. The data stored in the cookie is not combined with other personal data to create user profiles. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out in this Privacy Statement.
You can disable Google's use of cookies by visiting www.google.com/privacy/ads and clicking the “opt-out” button. Alternatively, you can disable the use of cookies by third parties by visiting the opt-out page of the Network Advertising Initiative at www.networkadvertising.org/managing/opt_out.asp.  Note that these actions may prevent you from using all functions of this website to their full extent. Further information on Google's terms and conditions can be found at www.google.com/policies/privacy/.

5.4.3  Google  Conversion-Tracking

We use the so-called conversion tracking in connection with Google AdWords. When you click on an ad taken out by Google, a cookie is set for conversion tracking. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user has clicked on the ad and has been redirected to such page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who  clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can block this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under User Settings. This will prevent you from being included in the conversion tracking statistics. For more information on Google AdWords and Google Conversion Tracking, please see Google's privacy policy: https://www.google.de/policies/privacy/.
You can set your  browser so that you are informed when cookies are set and only allow cookies in specific cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

5.4.4  Google reCAPTCHA

We use Google  reCAPTCHA (below referred to as “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The reCAPTCHA service is used to check whether the data entered on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this purpose reCAPTCHA analyses the behavior of the website visitor on the basis of different characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis reCAPTCHA evaluates various information (e.g. IP address, time the website visitor stays on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses runs completely in the background. Visitors to the website are not informed that an analysis is taking place.
Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

5.4.5  Facebook Remarketing / Retargeting

This website uses remarketing tags, such as the Facebook Pixel from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. The remarketing tags establish a direct connection between the Facebook server and the user's browser when visiting our website. This will transmit to the Facebook server the identity of our websites which the user has visited with his/her IP address. This information is available to us for use when displaying Facebook Ads. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized. Facebook assigns this information to the user’s personal Facebook account. We note that we are not aware of the content of the transmitted data or its use by Facebook. The collected data is anonymous to us, and we cannot draw any conclusions about the identity of the users. For more information about Facebook's collection and use of the data, your rights and ways to protect your privacy, please see Facebook's privacy policy at www.facebook.com/about/privacy/. If you do not want Facebook to associate the collected information directly with your Facebook account, you can deactivate the remarketing function “Custom Audiences” through this link. To do this, you must be logged in to Facebook.

5.5  Social media plug-ins

Our website also uses programs (plug-ins) from the following social networks: Facebook, YouTube, Instagram, and
Vimeo.
These are services provided from U.S. companies:
Facebook Inc. (1601 p.  California Ave, Palo Alto, CA 94304, USA),
Google Inc. (1600  Amphitheatre Parkway, Mountain View, CA 94043, USA),
Instagram Inc. (1601  Willow Road, Menlo Park, CA 94025, USA), and
Vimeo Inc. (555 West  18th Street, New York, New York 10011, USA).
The plug-ins are indicated on our website by the logos or symbols of the respective companies (e.g. “Like” and/or “Recommend” buttons). When you visit a page on our website that contains such a plug-in, your browser establishes a direct connection to the servers of the respective company, which in turn transmits the content of the plug-in to your browser and integrates it into the displayed page. This will forward the information that you have visited our website to such companies. We have no influence on the data collected and on data processing, nor are we aware of the full extent of data collection or deletion, the purposes of processing, or the storage periods. TANOS is not responsible for the privacy practices of any social media plug-in provider or website. The plug-in provider stores the data collected about you as user profiles and uses these for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (including for users who are not logged in) for the presentation of ads tailored to suit a market need and in order to inform other users of the social network about your activities on our website. You may block or object to the creation of these user profiles by contacting the respective plug-in provider.  Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our website and services and make them more interesting for you as a user. If you are logged in to a social media provider via your personal user account during your visit to our website, the provider can assign the website visit to your account. By interacting with plug-ins, e.g. by clicking the "Like" button or leaving a comment, this information is transmitted directly to these companies and stored there.
If you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. The Vimeo server will be informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA. TANOS is not responsible for the privacy practices of Vimeo. If you are logged in to your Vimeo account, you allow Vimeo to associate your web surfing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
For more information on the handling of user data, please refer to Vimeo's privacy policy at: https://vimeo.com/privacy
If you wish to prevent such data transmission, you must log out of your account before visiting our website. The purpose and scope of the data collection by these companies as  well as the further processing and use of your data there and your rights and setting  options for the protection of your privacy can be found in the Privacy Statements provided by:
Facebook (www.facebook.com/about/privacy/)
Google (www.google.com/policies/privacy/)
Instagram (https://instagram.com/about/legal/privacy/)
Vimeo (https://vimeo.com/privacy)

5.6  Google Web Fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services.  If your browser does not support web fonts, a default font is used by your computer. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

6. Individual online services

6.1 Contact form

On our website we offer you the possibility to contact us via a contact form to answer your individual questions. In this case, we request your first and last name as well as your e-mail address and information so that we can contact you. If you give us your telephone number or address, we will gladly call you back to answer your question or contact you in writing.

6.2 Request information

On our website we offer you the possibility to request informational material about our products via a form. In this case we request your first and last name, your postal address as well as your e-mail address and a telephone number.

6.3 Newsletter

We enable you to stay in contact with us via our newsletter. We use your title and your name to address you personally in the newsletter and we use your e-mail address to send you information on the topics you are interested in. To ensure that no other person has registered you for the newsletter subscription and that you do not receive any unsolicited e-mails, you will receive a confirmation e-mail to the e-mail address you provided. To activate the subscription, click on the link contained in the e-mail. After your confirmation we will save your data for the purpose of sending you the newsletter.
You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter by clicking on the link provided in each newsletter e-mail or by sending an e-mail to info@tanos.de.
When accessing or reviewing the newsletter, user behavior is collected and evaluated (including through the use of web tags) in an anonymous form without any reference to a specific person being established. The collected information includes:
Mailings sent and delivered, Openings (measured / invisible / total), Clicks and openings by terminal devices, Clicks, openings and delivery over time, Bounces (e-mail is undeliverable) and Cancellations.

6.4 TANOS idea tool

You can use our TANOS Idea Tool to submit your idea for the improvement of our products. You can use our form to submit your idea. We will collect your contact details and the details of your idea. The special provisions of the confidentiality declaration available on the form shall apply to information collected.

6.5 TANOS media centre

We provide product images and videos in our media centre. With the “Recommend” function we offer you the possibility to send a link to the corresponding picture or video via your own mail client.

6.7 TANOS lettering tool

We offer you the possibility to individually label plug-in cards for your Systainer and have them printed subsequently. To do so, we request your name (first and last name), your address and e-mail address as well as a telephone number, bank details or credit card number. We use a service provider to process your order.

6.8 TANOS dealer access

As a dealer you can register and get access to further information about the products as well as pictures and film material. For the registration we request your e-mail address.  You must also enter a password to ensure that only you have access. As a dealer you will then be activated for access by TANOS.

7. Which rights can you assert?

7.1 Right to object

You have the right to object to the processing of your personal data for direct marketing purposes at any time without giving reasons.    
Please address your objection in writing to Tanos GmbH, Pionierstraße 1, 89257 Illertissen, Germany or by e-mail to: info@tanos.de. You may revoke your consent at any time by sending us your written revocation. You can also use the link contained in any newsletter you receive. When you unsubscribe from the newsletter, you can also remove only individual newsletter topic areas under the “Newsletter” tab. You will also find information on how to unsubscribe under each newsletter.
If we process your data to protect legitimate interests, you may object to such processing for reasons arising from your particular situation. We will then no longer process your personal data unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.
We would like to draw your attention to the fact that in order to enter into and process contractual relationships, you must provide the personal and company-related data required for the establishment, execution and termination of the contractual  relationship and the fulfilment of the associated contractual obligations or which we are legally required to collect. If you exercise your right of objection or do not provide us with this data, we will not be able to execute our contract with you.

7.2 Further rights

7.2.1   Right to access/information

You can request information about your personal data which is stored.

7.2.2   Right to rectification, erasure

You may also request that your data be corrected or erased under certain circumstances.

7.2.3   Other rights

You may also have the right to restrict the processing of your data and to have the data you provide disclosed in a structured, common and machine-readable format.
You may invoke these rights by contacting us via the contact points below. You have the opportunity to complain to us using the contact points below or to the competent data protection supervisory authority.

8. Protection of your data

We take technical and organizational measures to protect your data from unauthorized access, unintentional modification, accidental loss or unlawful destruction. However, no electronic or physical transmission and storage is absolutely secure. Any transmission is therefore at your own risk. We will comply with all privacy laws and make any legally required disclosures regarding breaches of the security, confidentiality, or integrity of personal data consistent with our ability to determine the scope of a breach and our obligations to law enforcement.

9. Amendment of the Privacy Statement

We reserve the right to amend this Privacy Statement at any time in compliance with applicable data protection laws.  Subject to the foregoing, by continuing to use or access our website after receiving notice of such amendment (including notice via posting on our website), you agree to be bound by the amended Privacy Statement.

10. Your California Privacy Rights

TANOS does not directly track its users over time and across third party websites to target advertising, provided that your activities may be tracked by third party providers (Google, Facebook, etc.) as described in Section 5.  Our website does not respond to Do Not Track (DNT) signals.  We do not provide personally identifiable information collected by this website to any third party for such third party’s direct marketing purposes.

11. Policies For Children

We do not knowingly collect or use any personal information from users under 13 years of age. No information should be submitted to this website by guests under 13 years of age.

12. Contact Us

Do you have any further questions or concerns? You can contact us via mail at Tanos GmbH, Pionierstraße 1, 89257 Illertissen, Germany or by e-mail at info@tanos.de.